What is the Partner for Care hotline?

The Partner for Care hotline is a 24/7 support line created to help caregivers locate helpful resources, understand available support options, and take the next step when caregiving feels overwhelming.

Many caregivers are asked to manage difficult responsibilities with very little preparation. They may be trying to understand medications, symptoms, dementia-related changes, hospice care, personal care needs, safety concerns, or what to expect as a loved one’s condition changes. Partner for Care exists to make those moments less confusing and less isolating.

When you call, our goal is to listen, understand what you are facing, and help connect you with caregiver-focused information and support.

Call any time

Caregiving does not happen on a schedule. Questions, stress, and uncertainty can come up in the middle of the day, late at night, on weekends, or during difficult transitions in care.

That is why the Partner for Care hotline is available 24 hours a day, 7 days a week.

How the hotline can help

You do not need to know exactly what to ask before you call. Many caregivers reach out because they are tired, unsure, overwhelmed, or trying to find the right kind of support.

• Finding caregiver support resources
• Locating caregiver support groups
• Understanding what types of help may be available
• Finding education for common caregiving situations
• Learning what questions to ask a hospice or care team
• Finding resources for dementia care and memory-related challenges
• Understanding basic care needs and what-to-expect situations
• Exploring respite care and caregiver relief options
• Managing caregiver stress and feelings of isolation
• Finding local programs, services, and community support

You can also visit our Caregiver Support Resources page to explore additional tools and information.

What to expect when you call

When you call Partner for Care, you can simply explain what is happening. You do not need to have everything organized or know the right words to use.

We may ask a few questions to better understand your caregiving situation, what kind of support you are looking for, and whether you need help finding resources, education, or next steps.

The hotline is not a replacement for your doctor, hospice team, nurse, social worker, or emergency services. It is a caregiver support line designed to help you feel less alone, better informed, and more prepared to reach out to the right people and resources.

Built for caregivers who feel overwhelmed

Partner for Care was created by a compassionate health care team that saw how often informal caregivers are left to manage complex care responsibilities at home without enough clear, practical guidance.

Our platform uses caregiver-friendly education, visual guides, infographics, and support resources to make important information easier to understand and easier to remember during stressful moments.

The hotline is part of that same mission: helping caregivers find support when they need it.

You can call even if you are not sure where to start

Sometimes the hardest part is knowing what to ask. You may only know that something feels difficult, confusing, or heavy. That is enough reason to call.

Partner for Care is here to help caregivers take the next step toward support.